The Eko Electricity Distribution Company has condemned incessant attacks against its staff, describing it as barbaric.
In a statement by the General Manager, Corporate Communication, Godwin Idemudia, he expressed the displeasure of the company and reiterated that EKEDC will continue to employ a cordial process of engagement with its customers and stakeholders, in order to find amicable ways of complaints resolutions as it affects communities and customers.
He condemned the frequency of attacks on its staff mostly at Ajegunle Zone and Royal Palm Will Estate respectively which led to the arrest of individuals found guilty of the attacks.
Idemudia further stated that the organisation will not hesitate to apply the full weight of the law in dealing with erring customers and members of the public that take the law into their hands through assaults on their staff and officials.
He said the EKEDC understands that sentiments regarding utility services can be quite emotive but, maintains that wanton attacks on the company’s staff are completely irrational, irresponsible, and unproductive, especially where the company has provided multiple channels through which customers can lodge formal complaints with respect to their services.
He described as pathetic, the videos of EKEDC staff being chased with a pole, which eventually led to multiple injuries. “Nothing justifies this action, as it is barbaric,” he noted.
He said where these attacks persist, EKEDC in line with its obligation to provide service under a conducive atmosphere to its customers, will as a matter of course, continue to escalate such matters to law enforcement agencies.
“We wish to therefore urge all stakeholders, community leaders, leaders of youth groups, and all persons of interest to remain mindful of these matters and adopt a more civil approach to engagements as all parties are deserving of reciprocal respect and regard as espoused by all laws, “ Idemudia said.
